Festival Coordinator, Fulfillment
Sundance Film Festival
Park City, UTThis was removed by the employer on 7/29/2017 5:17:00 AM PST
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Full Time Job
Dates Worked: 9/11/2017-2/9/2018
Considerations: Position can expect to work extended hours, including evenings and weekends around event and to meet key deadlines. Position may be required to be lodged in Park City, UT for approximately two weeks during the Film Festival (housing determined annually).
Position General Summary: Coordinates tracking and fulfilling Sundance Film Festival tickets, passes, and credentials for Sundance Circle members and major donors.
Essential Job Functions and Duties:
• Tracks Sundance Circle and and major donor ticket, pass, and package orders.
• Reviews donor ticket orders, package fulfillment, and event RSVPs and flags for appropriate donor lead when information is missing or incomplete.
• Sends Pass and Package request forms to donors on rolling basis during enrollment and sales timeframe.
• Sends correct and easy-to-read ticket order confirmations to donors in a timely fashion, looping in appropriate donor lead.
• Ensures all donor orders are accurately fulfilled and prepped in advance of 2018 Sundance Film Festival.
• Organizes passes, tickets, and credential by donor in advance of full IG team arrival in PC.
• Updates and maintains donor profiles within ticketing system.
• Serves as direct liaison with Ticketing and Pass and Package offices to ensure deadlines and fulfillment needs are met
• Provides support for Sundance Circle Office during Festival; acting as lead liaison to ticket and pass and package office.
• Provides weekly report to IG team on status of benefit fulfillment.
• Other duties as assigned.
Position Requirements:
• Employee has legal authorization to work in the United States.
• 2 years of experience in a box office, non-profit development department or related.
• Working knowledge of databases along with proficiency in Microsoft and Google Products.
• Outstanding communication skills, telephone, written and interpersonal skills required to work effectively with a wide variety of people.
• Excellent organizational skills including self management of work schedule ability to multi-task in a fast-paced environment.
• Must be able to maintain confidential information.
• Ability to work nights and weekends around events and key deadlines and events.
Preferred Education
, Experience and Skills:
• Experience with CRM and ticketing systems preferred.