Senior Account Manager
ATTN
Dallas, TXFull Time Job
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Salary Information:
Salary information is not available.
Workplace Requirements:
This position is based in Dallas, TX but offers the flexibility to work remotely. Travel to client headquarters and various event locations is required to manage relationships and oversee production.
Educational Requirements:
Education requirements not specified.
Years of Experience:
3+ years of experience in client services at a creative agency, preferably one that is social-first, with a proven track record of success across client portfolios.
Skills Required:
Hard Skills:
- Experience with social media, both organic and paid.
- Fluency in social KPIs, influencer strategies, and platform and audience capabilities.
- General knowledge of video production workflows.
Soft Skills:
- Impeccable written and verbal communication skills.
- Strong presentation skills and the ability to work cross-functionally.
- Ability to build trusted, positive relationships and maintain a solutions-oriented mindset.
- Capable of managing timelines and client expectations effectively.
Job Description:
The Senior Account Manager will be responsible for ensuring client satisfaction and managing the day-to-day operations of their accounts within a creative agency. This role requires a deep understanding of the client's business, agency roles, production processes, and the fundamentals of client management.
Job Responsibilities:
- Support the day-to-day execution of programs, ensuring client objectives are met and internal teams are aligned to bring visions to life.
- Travel to client sites to strengthen relationships and manage meetings, as well as oversee production at shoots and events.
- Guide communication with clients to ensure the work aligns with brand goals and agency standards.
- Maintain a constant pulse on industry trends and social platform capabilities.
- Engage with executive leadership to identify growth opportunities.
- Analyze performance trends and make strategic recommendations to improve work and meet client KPIs.
Additional Information
Who We Are:
We're a full-service creative shop born out of ATTN:'s purpose-driven mission to bring attention to the things that matter. We exist to build brands for the attention era. We accelerate growth for brands, putting them at the center of culture so they become the center of attention. We are a diverse group of entrepreneurial spirits, creative minds and makers and we're lucky enough to work with some of the world's most innovative brands and culturally connected brands.